Job Ref. No: JLIL 409 Role Purpose The role holder will be responsible for the efficient and accurate processing of pension claims, ensuring that all claims are handled in compliance with company policies, regulatory requirements, and industry standards. This role involves liaising with clients, beneficiaries, and internal departments to facilitate the timely settlement of pension benefits and provide exceptional service to all stakeholders. Academic Background & Relevant Qualifications Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Diploma in Insurance Professional qualification (LOMA, CII, IIK) Minimum of 2-3 years of experience in claims processing, preferably within the life insurance or pension sector. Experience in handling pension claims and understanding pension benefits calculations is highly desirable. Proven track record of working in compliance with regulatory requirements and company policies.